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Home / Privacy Policy
Best Trophies, “trading name” are committed to complying with the General Data Protection Regulation Act 2025. We believe that looking after the information that you share with us is very important and we want you to be confident that your information is kept safe and secure, and to understand how we use it to be able to provide you with a better service.
Information We Collect
We may collect the following types of personal information:
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Name, address, and contact details (email, phone number)
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Payment details (processed securely through trusted third-party providers)
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Order and delivery information
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Account login details
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IP address, browser type, and usage data (through cookies and analytics tools)
How We Use Your Information
Your data may be used for:
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Processing and delivering your orders
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Managing your account and providing customer service
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Sending relevant marketing communications (if consented)
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Improving our website and services
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Detecting and preventing fraud or misuse
Who We Share Your Information With
To deliver our services efficiently, we may share your information with trusted partners, including:
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Delivery Companies – for shipping and logistics
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Marketing Providers – to send promotions and updates (only if you opt-in)
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Payment Processors – to securely manage transactions
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Credit Reference Agencies – for fraud prevention and verification
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Debt Recovery Services – if required for outstanding balances
We never sell your data to third parties.
Communication Preferences
We may contact you by email, phone, or post regarding your orders or services. You can manage your communication preferences or opt out of marketing messages at any time by contacting us or using the unsubscribe link in emails.
How Long We Keep Your Information
We retain personal information only as long as necessary:
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To fulfill our contractual and legal obligations
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To resolve disputes and enforce our agreements
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For business and tax record-keeping (typically up to 7 years)
Your Rights Under GDPR
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of inaccurate or outdated data
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Object to or restrict our use of your data
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Withdraw consent (for marketing or processing, where applicable)
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File a complaint with a supervisory authority
Cookie Notice
We use cookies to improve your experience on our website. Cookies help us understand how visitors interact with our site and personalize your journey. You can manage or disable cookies in your browser settings.